Version 2 · Effective August 13, 2026
PoolModo stores the pool data you enter so you can see it again later. It does not sell your data, does not run advertising or analytics trackers, and never receives your card number.
From your sign-in. When you create an account, our identity provider passes us your display name, the email address you signed in with, and two identifiers that distinguish your account from anyone else's. We do not receive or store your password.
What you enter. Your pool's name, shape, dimensions, depth, equipment, sanitizer type, and location; every chemistry reading you record; notes and technician names attached to service visits; and pool-owner email addresses you provide.
Location. If you enter a city or ZIP code for weather, we store that along with the approximate coordinates it resolves to. This is used for forecasts and weather history, nothing else.
Support messages. If you contact us through the app, we receive your message together with your name, sign-in address, and account identifiers so we can reply.
Subscription status. Whether you are on a trial or subscribed, the relevant dates, and the identifiers Stripe gives us for your customer and subscription records.
Your card details. Payments are handled entirely by Stripe on Stripe's own pages. Your card number, expiry, and security code are never sent to PoolModo and are never stored by us. We only learn that a payment succeeded.
Your pool data is stored in Microsoft Azure Blob Storage in the West Central US region, encrypted at rest, in a private container that is not readable from the public internet. Each account's data is kept under its own path and is retrieved only after your sign-in has been verified.
We use a small number of third parties, each for one purpose:
We do not sell your data, share it for advertising, or pass it to anyone beyond what is needed to run the service.
PoolModo uses your browser's local storage to keep you signed in between visits, and one cookie that the sign-in process needs to complete safely. There are no advertising cookies, analytics scripts, or third-party trackers anywhere in the application.
Your pool data is kept for as long as your account exists, because its usefulness is the history. You can export everything to CSV at any time from the History screen.
To have your account and its data deleted, email support@poolmodo.com from your account address. We will remove your pool data, readings, and account record. Records we are required to keep for tax or accounting purposes, such as payment history held by Stripe, are retained as the law requires.
PoolModo is not directed at children and we do not knowingly collect information from anyone under 13. If you believe a child has created an account, contact us and we will remove it.
You can view and correct everything you have entered directly in the app, export it at any time, cancel your subscription from the billing portal, and request deletion as described above. Depending on where you live you may have further rights over your data; contact us and we will honor them.
If this statement changes materially, you will be asked to review it before continuing to use the application.
Questions about privacy? Email support@poolmodo.com.